Clear, transparent policies to protect your health, fitness journey, and shopping experience with our store.
All orders are processed within 1–3 business days after payment confirmation. Products are shipped directly from our trusted international suppliers to ensure competitive pricing.
Estimated delivery time:
• Standard: 7–15 business days
• Peak seasons or customs delays: up to 20 business days
Once shipped, a tracking number will be sent via email. Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Customer satisfaction and safety during exercise are our top priorities. We accept refund requests after successful returns. Refund requests will be completed within 20 days.
Eligible cases include:
• Defective or damaged items
• Incorrect items received
Items must be unused and in their original condition. Used products, normal wear and tear, or requests submitted after 20 days will not be accepted.
Approved refunds will be processed to the original payment method within 5-10 business days. Please contact the support department before returning any items.
Note: You need to provide an unboxing video to have your refund request accepted.We respect your privacy and are committed to protecting your personal information.
Information collected:
Name, shipping address, email, phone number, and order details.
This information is used strictly for order processing, customer support, and service improvement. We do not sell, rent, or share customer data.
All data is protected using industry-standard encryption and secure servers. Payment details are handled by trusted third-party payment processors.
We offer secure and globally trusted payment options for your convenience.
Accepted payment methods:
• PayPal
• Visa, MasterCard, American Express
All transactions are encrypted via SSL technology. We do not store or have access to your payment information.
Orders are processed only after successful payment confirmation. In some cases, PayPal may conduct additional security checks.
Our fitness products are designed to support general physical activity and are not intended to diagnose, treat, or prevent any medical condition.
Customers should consult a healthcare professional before beginning any new exercise program, especially if they have pre-existing conditions.
Use all products as instructed. Discontinue use immediately if pain, discomfort, or injury occurs. We are not responsible for injuries caused by improper or unsafe use.
If you have any questions regarding our policies or your order, please contact our support team.
Email: help@healthrepairman.com
Response time: 24–48 business hours